PRO AND PRO+ FAQs Shape KnowledgebasePro & Pro+ What is The Crypto App’s new Pro offering? February 1, 2023 KnowledgebasePro & Pro+ What is the difference between Pro and Pro+? February 1, 2023 KnowledgebasePro & Pro+ How much do the Pro tiers cost? February 1, 2023 KnowledgebasePro & Pro+ Can I try Pro risk-free to see if it’s for me? February 1, 2023 KnowledgebasePro & Pro+ How do I sign up for Pro? February 1, 2023 KnowledgebasePro & Pro+ The Crypto App is launching a new Pro and Pro+ subscription-based service offering and I’m a member of the app’s previous lifetime Pro offering. What do I need to know? February 1, 2023 KnowledgebasePro & Pro+ I previously paid for lifetime access to Pro. How does this new Pro offering affect that? Will I continue to have access to Pro? February 1, 2023 KnowledgebasePro & Pro+ If I am a previous Pro lifetime member (now called a Premium member), can I upgrade to Pro or Pro +? February 1, 2023 KnowledgebasePro & Pro+ What is the difference between the previous Pro lifetime offering (now called a Premium) and Pro or Pro +? February 1, 2023 KnowledgebasePro & Pro+ How do I upgrade from Pro to Pro+? February 1, 2023 KnowledgebasePro & Pro+ How can I downgrade from Pro+ to Pro? February 1, 2023 KnowledgebasePro & Pro+ What’s your cancellation policy? February 1, 2023 KnowledgebasePro & Pro+ If I cancel, can I get a refund? February 1, 2023 KnowledgebasePro & Pro+ You mentioned that one of the partners for Pro is IntoTheBlock. Who are they? February 1, 2023 KnowledgebasePro & Pro+ You mentioned that one of the partners for Pro is TradingView. Who are they? February 1, 2023 KnowledgebasePro & Pro+ You mentioned that one of the partners for Pro is Messari. Who are they? February 1, 2023 KnowledgebasePro & Pro+ For the tools and content you offer from IntoTheBlock, TradingView and Messari, can’t I just sign up to their services to access the same offerings? February 1, 2023 KnowledgebasePro & Pro+ If I am a previous Pro lifetime member (now called a Premium member), and I upgrade to Pro or Pro+ but decide it’s not for me, can I regain my previous lifetime membership to original Pro/Premium offering I paid for? February 1, 2023 KnowledgebasePro & Pro+ Can I access any of the tools and content you offer on Pro/Pro+ via my desktop computer? February 1, 2023 KnowledgebasePro & Pro+ How do I cancel my Pro/Pro+ subscription? February 1, 2023 KnowledgebasePro & Pro+ How do I update my payment method? February 1, 2023 KnowledgebasePro & Pro+ Can I access my Pro account on multiple phones? February 1, 2023 KnowledgebasePro & Pro+ Can I buy a gift card for pro or pay for someone else’s subscription? February 1, 2023 KnowledgebasePro & Pro+ Will new features be added to Pro in the future? February 1, 2023 KnowledgebasePro & Pro+ Who can I reach out to with a question? February 1, 2023 Still have questions? You can contact us at [email protected]
